Open for Pick-up and Delivery Monday, May 25th!
We are delighted to be back and fully prepared to serve the utmost comforting and gourmet pizza to our wonderful guests as of Monday, May 25th. We have carefully prepared the logistics of our kitchen and client interaction in order to follow social distancing guidelines to ensure safety for our clients and employees. Please forgive us if any of these security measures have changed the pace of our operations. The health and safety of our staff, clients and families remains of utmost importance to us, above an beyond all else.
In keeping with physical distancing measures, we have re-configured our kitchen and take out / delivery operation as well as reduced staff. The following changes have been made to our service protocols;
Our opening hours as well as our menu offerings have changed. Please refer to our website for the updated menu and opening hours. Due to the reduced staff please keep in mind that in certain cases we will have a limited quantity of menu items available daily.
We have also re-configured our take out process; we will be able to serve our guests directly through our garage door which gives out onto the sidewalk. The following payment methods will be accepted for Pick up orders (Visa, Mastercard, American Express, debit and cash).
Rest assured all of our staff have been equipped with the necessary safety equipment and our kitchens as usual are vigorously cleaned and sanitized.
We thank you for putting your trust in Il Focolaio and we are honoured to be able to serve you and your families.
* Due to increased construction, road closings, special events, parades, festivals, demonstrations and weather conditions our delivery zone is subject to change without notice.
* Delivery times are estimates and not guaranteed.
* For delivery orders of 12 pizzas we do surpass our delivery zone, please contact us at (514) 879-1045 or by e-mail at firstname.lastname@example.org
* Delivery to Nuns-island is not offered between 4:30pm – 6:30pm Monday to Friday. There is also a minimum delivery amount of $35 before tax for delivery to nuns island.
* For security purposes a valid address/apartment and postal code is required for delivery.
* If you wish to place an order to be delivered or picked up between 11am and 2pm it is highly suggested to call us or e-mail us at least 24 hours in advance. If you do not get a response back by e-mail within 6-8 hours please call us. Any orders received the same day by e-mail without a prior confirmation by phone of reception and delivery time will not be processed.
* Our phone lines are open as of 10am from Monday to Friday to take your call.